1. Return Window: 

We accept returns within same day (3-4 hours) of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund.

Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

2. Refund Policy: 

In case you choose to cancel your order for any other reason, you must do so within 24 hour after placing your order. Refunds will be directly debited to your account.

3. Cancellation Policy: 

If you wish to cancel your order, please contact our Customer Services On-line and it should be done 24 hours prior to the delivery time. As we try to process orders immediately it may not always be possible to prevent an order from being dispatched. Cancellation can’t be done once an item is dispatched and is out of delivery.

Please note that once we have dispatched items to you, you will not be able to cancel any contract you have with us for additional services carried out by us (e.g. gift wrapping, packaging and shipping). As soon as we receive notice of your cancellation of an item we will refund the relevant part of the purchase price for that item

4. Contact Us:

MISTER BERRY
[email protected] 
0566507389
Al Sharaf Bldg, Street 6, Shop 7, 
Al Jadaff, Dubai, UAE