Gems Cake

• Upon receiving the cake, refrigerate it immediately.
• Cream cake should be kept in room temperature for some time to develop the best flavour and texture before consumption.
• Slice and serve the cake at room temperature and make sure it is not exposed to heat.
• Keep cakes away from direct sunlight, moisture and heat, as they may fade or melt.
• Cakes with Dark colors Leaves stains and stain teeth.
• Avoid keeping cake on top of any electronic items.
• Store leftover cake in refrigerator if not in use.
• The cake should be consumed within 48 hours.

Enjoy your cake!

Every cake is skillfully finished by our cake decorators and can be personalised to suit your celebration or to be sent as a gift. The inscription is the personalised message you would like to put on the cake. A gift card message, attached to the box, can be included as a separate option.

Delivery Information:

Your cake will arrive beautifully fresh for your occasion. We recommend that the cake(s) are stored in a cool dry place

• We have developed a special packaging so that it reaches you in perfect condition.
• We promise delivery of your order in the time slot selected however in very rare cases where the situation is beyond our control this might not be met and you will be notified about this in advance.
• We deliver everywhere within Dubai, Sharjah & Ajman

If you prefer to pick up your cake - please note that many of the cakes are difficult to be transported and may be damaged if not properly driven or carried. We would not be responsible for any cake picked up from our store in proper condition and damaged after that. Please make sure to check your cake and pick it up only if it is in proper condition upon pick up.

Changes And Cancellation:

Cancellation - There will be no refund on paid cakes canceled less than 3 days prior to collection or delivery.Change of Delivery Date - Changing the date for delivery less than 72 hours prior to confirmed time for delivery - 50% charge will apply. Please note - our working time is from 10 am to 1am so any changes sent after 12 midnight will be considered as sent on next day.Once you receive the cake, kindly check if it is in a proper condition and sign accepting receipt which our driver will present.Please note we do not take responsibility for cakes accepted in proper condition and signed off if they get broken afterwards. Make sure to store your cake in a fridge if you will not serve it right away. Never keep a cake in a hot space.